CUSTOMER CARE

PAYMENT

We accept all major credit card payments including Visa, MasterCard, American Express via PayPal.

Once payment has been successfully transferred, your order will be automatically verified and you should receive an order confirmation email immediately.

SHIPPING
FOR SINGAPORE ORDERS
We charge a standard 13 SGD courier fee for all orders in Singapore. 
Singapore Orders will be delivered via local courier services.

Delivery time: 2 Working Days

 
FOR INTERNATIONAL ORDERS AND ORDERS IN ASIA

Shipping will be calculated during checkout. Taxes and Duties not included.
International Orders will be shipped via DHL Express Shipping. 

Delivery time: 5-7 Working Days
 *subjected to custom clearance*

INTERNATIONAL RETURNS 

To return your product, you should mail your product to: 43 Jalan Merah Saga, Unit 02-78, Singapore 278115.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund; do note that returning packages are subjected to taxes and duties that you will need to pay for.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 
CONTACT
LING WU STUDIO
43 Jalan Merah Saga #02-78
Singapore 278115
ling@lingwu.sg

OPERATING HOURS
Mon - Fri
10 am - 5 pm

Contact us on WhatsApp +65 8218 6348 for appointments.