At LINGWU, we strive to provide a seamless shopping experience while ensuring customer satisfaction. Please review our return and exchanges policy below for a clear understanding of the process.
- Exchanges only accepted within 14 days if the items are defected.
- The item must be unused, in its original condition, and accompanied by proof of purchase.
- Personalized or custom-made items are not eligible for return or exchange, unless they are damaged or defective.
- All sale items are final sale and cannot be returned or exchanged.